Methodological guide

1) Study method

Students will be able to manage their entire learning process adapting the schedule to their needs, taking into account the closing dateestablished.

The course is based on the following resources to support studying and learning processes:

  • Theoretical content:
    This will be in PDF format (which allows you to download it to your computer and/or print it). Note: In some PDFs you may find self-assessment activities which simply serve to reinforce education and do not have to be handed in to your tutor.
  • Tests:
    These measure the student’s acquisition of the theoretical content. There will be one at the end of each module and a final exam.

How to do the test

At the end of each module, students could find some of the three types of tests:

  • Opinion-based questions (optional)
  • Situational questions
  • Multiple-choices tests (more frequent)

Examples of multiple-choices test:

To do each assessment properly you should first answer the questions and then click “next”. You will then see a confirmation screen where you should click “submit and finish” or if you have unanswered questions you should click “return to the exam” and then “submit and finish”.

It’s highly recommended to use all the 3 attempts (20-30 questions per test) at the end of each module. The system will automatically save the highest grade obtained. In regard to the final exam, this will be a compilation of questions from each module. It will contain 30 questions instead of 10 (each module test contains 10) and you will only have one attempt to pass this final exam.


PLEASE NOTE: for security reasons, the maximum limit time to complete a test is 1 hour and 30 minutes. After this amount of time the platform will close the exam and it might occurred that the answer won´t be correctly saved.

2) Tutoring service

Please do not hesitate to contact the tutoring service for any doubt or query, which is located on the top left of the course homepage.

How to enter into the tutoring service

In order to enter the tutoring service you will identify yourself by logging in using your account (your email) on the corresponding area and then introducing the Google reCAPTCHA:

Once inside the tutoring service, you can contact your tutor by clicking on “new message”, write the query and send it.

It’s a highly useful and easy form. At the same time, this support ticketing system allows you to have access to whole message history, where you could consult all the previous messages interchanged with the tutor during the training period.

Our Tutoring Service is available:
Mon-Thur 08:00 – 13:00 / 15:00 – 17:00 GMT
Fri 08:00 – 13:00 GMT
(weekends and bank holidaysexcluded)

3) Audio-visual teaching aids (hyperlinks)

Sometimes the course’s theoretical PDFs include audio-visual teaching aids (hyperlinks) that make the syllabus more dynamic and that complement the learning.

Sometimes the video may be in a different language, but you can activate subtitles by following these steps:

  1. Activate the subtitles/closed captions.
  2. Click on Settings () to access the auto-translate option and change the language to English or whichever language is best for you (depending on the options available in the video).

4) Advice and study techniques


You are free to set your own pace, as long as you submit the evaluations (exams) before the last official day of the course.


We recommend you do a first reading (skim reading) of the topic or module in order to get a general idea. This will quickly show you the way the content is organised: the chapters or themes, titles, subtitles, images, schemes and illustrations. This first reading is not in depth, but serves to provide a general idea of the text and to answer questions about definitions, classifications, concepts and so on; in other words, questions that can be easily answered by what is written in the manual itself and that do not require personal conclusions or evaluations. Then, we recommend a more detailed and comprehensive reading.

We recommend the following study strategy:


Establish the purpose of the reading: reading to find information (specific or general), reading to act (follow instructions, carry out procedures), reading to demonstrate that content has been understood (for evaluation activities) and reading and understanding in order to learn.

Use of prior knowledge: this has to do with the reader’s knowledge, which allows them to add meaning and significance into the text.

Predicting and developing questions: asking questions about the topic before reading into it helps you to orient yourself and also implies activating and using the knowledge that you already have about the topic.


Identify the relevant parts of the text: a good reader will know to identify the important ideas, discern the structure of the text and the writer’s points of view, and will also make a critical analysis of the information. They will be selective and construct meanings from what they have read.

Support strategies: underlining, making notes, partial or total re-reading and schemes and/or conceptual maps are all strategies that can be used as additional support for learning and studying.

Reader understanding: summarising (self-revision), developing questions (self-evaluation), making predictions (activation of prior knowledge), clarifying(detection of problems in understanding).


After the reading it is important to identify the main ideaand then summarise each section or chapter. The advantages of time-management when it comes to studying are numerous. To list only a few:

  • It forms habits, which serves as a basis for any future education
  • It improves concentration
  • It allows you to be aware of your own performance and to regulate effort
  • It allows you to combine studies with other free time and leisure activities
  • It helps free you of the worry or stress that comes when pending tasks pile up.
  • Remember that it is essential to have an adequate study space:
  • The study space should have favourable lighting, noise levels, temperature, ventilation, etc., for studying. If this is not possible, libraries always ensure that these conditions are met.
  • The temperature should fall between 18 and 22 degrees Celsius. The heat distribution should be homogeneous and the source of heat should not be concentrated closeto the desk. The study room should be aired approximately every 6 hours. If some form of heating is used, a humidifier is recommended.
  • Sounds with meaning or words (the radio, conversations, etc.) distract more than sounds without meaning. Music with vocals acts as an external distraction.
  • Instrumental, slow Baroque music (Bach, Corelli, Haendel, Telemann, Vivaldi, Albinoni, etc.) induces a state of relaxed concentration.
  • The ideal lighting is natural lighting. If it has to be artificial, it should be distributed homogeneously and glares and reflections should be avoided, as well as strong contrasts between light and shadow.
  • The table should be large enough for there to be no need to stand up to look for materials or stationery. The ideal height of the table depends on the height of the seat and of the student: the legs should bend at a right angle and the feet should rest on the ground.

The best way to study is sitting in a chair at a table with a straight back, legs bent at a right-angle, feet on the ground, forearms on the table, and with the head and upper back leaning slightly forward. 

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